What can I expect regarding the shipping of my order?

When your order ships, we will send a shipping notification with tracking details to the email you provided when placing your order.

You can also email us at info@kodokids.com to inquire about your order status. Orders are shipped via UPS, USPS, & FedEx ground. Some items will take longer if they are in production or backordered from a vendor. Most of the items in your order will be shipped out together and will arrive at the same time. However, if the order is large and is shipped in more than one package, the packages may arrive at different times. If all items on your order are in stock, you can expect them to ship within 2 weeks of your order date.

Freight shipments: Some large orders or items will be shipped on a pallet via truck freight. For truck freight orders, you MUST check the pallet for damage upon receipt of the shipment and mark any damage on the driver's delivery slip. We ensure that all truck freight shipments leave our warehouse in good order. Kodo Kids will not be held responsible for any shipping damage that is not marked on the delivery slip upon receipt of the shipment.

Shipping rates are subject to change but are typically 10% of the product price with the exception of our Spectrum and Flight Labs, which incur extra costs due to shipping on a freight pallet.   We do not offer expedited shipping at this time. If you have delivery deadlines, please contact us at info@kodokids.com to see how we can accomodate your needs.

For shipping to Alaska, Hawaii, or internationally, please email us at service@kodokids.com for a shipping quote.